Shipping Policy

  • Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.
    • Free standard shipping with estimated delivery within 6 business days.
      • Orders under $75 that ship free will do so under the most economical shipping method, which can include but is not limited to services available through DHL, USPS, or FedEx.
    • Paid Ground shipping with estimated delivery within 4 business days.
    • Paid 2 Day Express shipping with estimated delivery within 2 business days.
    • Paid 1 Day Express shipping with estimated delivery within 1 business day.
  • Paid shipping costs are calculated at checkout and are based on the weight of your package.
    • Delivery dates for ‘Free’ and ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.
    • Once the package has left our warehouse, Express packages are guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery.
    • If your Express order is placed after 2pm CST, then it is set to ship out next business day. Please contact us if you have any concerns about an express package delivery.

     

    Please note, SO FIERCE  is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons. Further, items purchased on pre-order are subject to varying shipping times per the item description and preorder policy.

    We do not ship Saturdays, Sundays, or holidays. Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business day. Please allow a few more days for delivery during this high volume season to avoid disappointment. We will continue to ensure your SOFIERCE order gets to you ASAP, however, we do appreciate your patience!

    SO FIERCE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.